This privacy policy sets out how I Love Fly Fishing Ltd (trading as I Love Fly Fishing) uses and protects any information that you give us when you use this website (www.iloveflyfishing.kiwi).
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement and the New Zealand Privacy Act 2020.
We may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.
What We Collect
We may collect the following personal information when you browse our site, create an account, or place an order:
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Name and contact details (including email address and phone number).
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Delivery and billing addresses.
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Demographic information such as your postcode.
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Customer preferences, interests, and purchase history.
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Information provided via customer surveys, product reviews, or promotional offers.
What We Do With the Information We Gather
We require this information to process your orders, understand your needs, and provide you with a better service, specifically for:
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Order Fulfillment: Processing payments, managing stock, and arranging courier deliveries.
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Internal Record Keeping: Managing accounts, logistics, and business analysis.
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Customer Communication: Sending updates about your order status or responding to service inquiries.
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Marketing: Periodically sending promotional emails about new fly fishing gear, special offers, or other information we think you may find interesting, using the email address you provided.
Security & Data Management
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we—in partnership with our website hosting and e-commerce platforms—have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect online.
In the unlikely event of a privacy breach that causes (or is likely to cause) serious harm, we will fully comply with our mandatory notification obligations under the Privacy Act 2020.
How We Use Cookies
A cookie is a small file placed on your computer's hard drive that helps analyze web traffic and allows web applications to respond to you as an individual.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic to improve our website and tailor it to customer needs. We only use this information for statistical analysis purposes, after which the data is removed from the system.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies via your web browser settings, though this may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to other websites of interest (such as weather tracking, river flows, or manufacturer sites). Once you use these links to leave our site, please note that we do not have any control over that external website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting them.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
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Direct Marketing: You can opt out of direct marketing at any time by clicking the "unsubscribe" link at the bottom of our emails, or by emailing us directly at johan@iloveflyfishing.kiwi.
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Third Parties: We will never sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are legally required by law to do so.
Accessing and Correcting Your Information
Under the New Zealand Privacy Act 2020, you have the right to request a copy of the personal information we hold about you, and to ask for it to be corrected if it is wrong. We do not charge a fee for these requests.
If you would like a copy of the information held on you, or if you believe any information we hold is incorrect or incomplete, please contact us at:
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Email: johan@iloveflyfishing.kiwi
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Postal Address: I Love Fly Fishing Ltd, 155B Colwill Road, Massey, Auckland 0614, New Zealand